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If this is not the case, please contact our customer service on the hotline +41 79 596 86 11
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Get in touch with us

If you have any questions - we are here for you

    Contact Us

    Rue des Chênes-en-Haut 6B 1906 Charrat Suisse

    +41 79 596 86 11

    info@markanluxury.ch

    If you have a request or question, please do not hesitate to contact us using the contact information above. We will be happy to help you and look forward to supporting you.

    Orders

    How can I order from you?

    Place the desired product in the shopping cart and follow the simple WooCommerce checkout process.

    Can I change or cancel my order at a later date?

    Please contact us as soon as possible - if your order has not yet been dispatched, we can make changes.

    How long does shipping take?

    Shipping usually takes place within 1-3 working days. The delivery time depends on the destination.

    Will I receive an order confirmation?

    Yes, after successfully completing your order you will receive a confirmation by e-mail.

    How can I track my order?

    As soon as your order has been dispatched, you will receive a tracking number by e-mail.

    Payment methods

    Which payment methods do you offer?

    You can pay conveniently by credit card, PayPal, TWINT or prepayment.

    Is the payment process secure?

    Yes, our website uses an SSL certificate and WooCommerce secures all payment data in encrypted form.

    Can I pay by invoice?

    Purchase on account is available for selected customers. Contact us for more information.

    Are there any additional fees?

    No, there are no additional transaction fees.

    My payment has failed - what should I do?

    Check your payment details and try again or write to our support team.

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